Privacy Policy

Law Plus Australia ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We may collect personal information such as your name, contact details (email address and phone number), the practice area your enquiry relates to, and any other information you choose to provide through our contact form, by email, by phone or in person. If you become a client, we will collect further information necessary to act for you.

Why we collect it

  • To respond to your enquiry and arrange your free consultation.
  • To provide legal services you have engaged us to perform.
  • To meet our legal and professional obligations, including conflict checks and record-keeping requirements.
  • To improve our website and services (for example, through de-identified usage statistics).

How we store and protect your information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information is stored securely in Australia and is accessible only to staff who need it to perform their duties.

When we disclose information

We do not sell personal information. We may disclose it to third parties only where necessary to provide our services (for example, barristers, experts or settlement platforms engaged on your matter), where required or authorised by law, or with your consent.

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us at contracts@lawplus.au or (07) 4020 8286. We will respond within a reasonable time.

Website analytics and cookies

This website may use basic analytics to understand how visitors use the site. Any such data is collected in aggregate and is not used to identify you personally.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve the issue. You also have the right to complain to the Office of the Australian Information Commissioner (OAIC).

Website Terms of Use

By using this website you accept these terms. If you do not agree, please do not use the site.

  • Ownership: all content on this website — text, design and code — is owned by or licensed to Law Plus Australia and may not be reproduced without permission, except for personal, non-commercial use.
  • Acceptable use: you must not misuse this website, attempt to gain unauthorised access to it, or use it in a way that is unlawful or that interferes with other users.
  • Third-party links: where this site links to third-party websites, we are not responsible for their content or privacy practices.
  • Changes: we may update these terms from time to time. The current version is the one published on this page.
  • Governing law: these terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

Legal Disclaimer

The content of this website is provided for general information only. It is not legal advice, and it should not be relied on as a substitute for advice tailored to your specific circumstances.

  • No solicitor-client relationship: visiting this website, reading its content, or contacting us through the contact form does not create a solicitor-client relationship. That relationship is only formed once we have confirmed in writing that we can act for you.
  • Accuracy: while we take care to keep the information on this site accurate and current, the law changes frequently and may differ between states and territories. We make no warranty that the content is complete, accurate or up to date.
  • No guaranteed outcomes: nothing on this website guarantees or predicts the outcome of any legal matter.
  • Liability: to the extent permitted by law, we exclude liability for any loss arising from reliance on the content of this website. Liability limited by a scheme approved under Professional Standards Legislation.

If you need advice about your situation, please contact us for a free 15-minute consultation.